Technology Support

Welcome to the UBC Learning Circle Technology support hub!

This page is to help identify problems which you maybe having and provide help and resources. If you are looking for webinar or video conference guides, click the corresponding topic of interest:

 

 

 

 

 

 

 

 

Quick Find Questions

1. What should I sign up for? What is the difference between Video Conference and Computer Webinar?

If you are planning to watch our Learning Circle webinar at work, or at home on a laptop or computer, you should sign up for the webinar option. If you are planning to watch our Learning Circle webinars in a FNHA board room, then you should be looking to sign up for video conferencing (you will need to know your IP address). You can sign up for video conferencing on our form here.

2. I'm not too sure how to register for sessions


Please visit our Upcoming Sessions tab, and choose your webinar of choice, in that session page you will find the "Register for this webinar here." It should bring you to a Zoom registration.

3. I'm looking for a specific Video, where can I find it?

All our videos are stored on our UBC Learning Circle YouTube account. Feel free to use the search icon (the magnifying glass on the right hand side of the screen) and search key words to find the video! 

4. I have more questions!

If you are looking for session related questions, or have any other questions please email: learning.circle@ubc.ca. We will more than happy to accommodate you the best we can!